We want to apologize for the difficulties that you experienced on Thursday, June 12 accessing our Customer Service automated telephone system.

Our Customer Service Representatives can now be contacted at 1-800-59TIMES and will be able to assist you during the hours below.

Our automated touch tone phone system remains non-operational; in order to service your account, you will need to speak to a Customer Service Representative.

Customer Service Hours:
· 5:30 AM - 6:30 PM, Monday - Friday
· 6:30 AM - 11:00 AM, Saturday, Sunday & holidays

Temporary Vacation Holds must be received by the times below to be stopped the following day:
· 4:00 PM, Monday - Friday
· 11:00 AM, Saturday, Sunday & holidays

We have also setup a temporary emergency circulation hotline at 1-925-943-8080 to assist you with your home delivery concerns.

Home delivery services can also be managed online by completing the Contact Information below. Your requests will be processed during the business hours above.

IMPORTANT -- If you are writing to us about a subscription, please be sure to include the address where the newspaper is delivered, and how we can contact you if we have a question.

Again, we apologize for the inconvenience and thank you for subscribing to the Contra Costa Newspapers.